Terms and conditions

HOW DOES IT WORK?

COD orders are available for orders that do not exceed AED 5000

Place orders at www.urbazzar.com and upon check out you will be prompted to selected payment method. Choose Cash on Delivery (COD).

If your shipping address is in Dubai, choose "Cash on Delivery (fill all your address properly)" as your payment method. If your shipping address is outside Dubai, then choose Cash On Delivery (and fill along with your city name) It’s that easy! may outside Dubai delivery will take 2 days’ time from date of order process. all order depends on stock availability. customer will inform in case any issue with stock or shipping services.


all item must check before reciving , urbazzar can not  take any respsobilty ones prodcts is delivery recived by customer and  paid.

CAN A CUSTOMER REFUSE TO PAY AND RECEIVE FOR A COD ORDER?

Yes, but the only valid reason to refuse to receive and pay for a COD order is for wrong product/s or damaged products delivered (ie. orders delivered are not what was actually ordered).In this case, kindly inform the rider of the reason for refusing to receive and pay so that the order can be returned to us same time quickly for immediate remedying.

Any other reason for refusing a COD order (including false allegations of wrong product/s delivered) will constitute a serious violation of the terms of use of our COD service. Simple change of mind will not be honored.We reserve the right to refuse further services to customers who violate the terms of use of any of our services.

WHEN WILL MY ORDER BE DELIVERED AND HOW WILL I BE NOTIFIED?

After you have placed your order, it will be sent to our warehouse for processing. Once orders are dispatched, we will be sending you an email regarding your tracking details. Our logistics partner will contact you by SMS or by call on the day of the delivery. Kindly reply as soon as possible to facilitate immediate delivery.

In the event that the parcel is undeliverable (where the carrier has made reasonable attempts to deliver the parcel, but it is either refused or no delivery can be made), account will be evaluated and may be barred from placing further COD orders.

We are continuously improving our services and we hope Sonner this new payment option will enhance your online buying experience with us even further.